Lelo Massage Candle
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Hassle Free Return Policy
For your peace of mind, we offer a Hassle-Free Return Refund Policy.
If you are not 100% satisfied with your purchase, you can return your order for a refund within 10 days from the date of purchase.
Return items must be unused, in their original packaging unopened and in the same conditions you received them. Our return policy provides you with additional benefits to those under Australian Consumer Law. With our return policy, we believe you can experience the best possible online shopping with Joy Sex Toys Online.
When you send your order back to us, the original shipping document(s) must be included as a proof of your purchase. Please make sure your return item is in the state you received it and in the original box and/or packaging. For your security, we recommend you to return your item via an INSURED carrier. Joy Sex Toys Online is not responsible for any item damaged or lost in transit.
Once your return is received and inspected by us, your refund will be processed. Eligible returned items will receive a full refund of the purchase price paid, less shipping charges. Non-eligible returned items will not be refunded and you are responsible for all costs associated with shipping the items back to you.
Return & Warranty enquiries can be sent to:
- Live Chat: Monday to Friday 10:00 am - 7:30 pm (Australian Eastern Time Zone)
- Customer Care Email: firstname.lastname@example.org
- Company Mail Address: PO Box 3094, 323 Penshurst Street, Willoughby North NSW 2068.
365 Days Warranty
Joy Sex Toys Online warrants purchases (exclude Sex Enhancement Collection, Fetish and Bondage Toys, Naughty Adult Games) against defects in materials and workmanship for a period of 365 days from the date of purchase. Warranty is only valid if the item was used for the intended purpose. It does not cover cosmetic deterioration caused by fair wear and tear or damage caused by accident, misuse or abuse.
For your security, we recommend you to return your item via an INSURED carrier. Joy Sex Toys Online is not responsible for any item damaged or lost in transit. Shipping charges of the returning item will only be refunded if after our inspection of the item is found to be defective.
Return item which is found to be defective will be credited. If the return item is not covered by warranty, you are responsible for all costs associated with shipping it back to you.
For more information on your consumer rights please visit the link: "Australian Consumer Law- Your Shopping Rights".
If you need further assistant, please don’t hesitate to contact us.
FAST, FREE, DISCREET DELIVERY ORDERS OVER 200 AUD
Registered Express Post delivery only
Australia metropolitan delivery 2-3 Business Days
Australia regional delivery 3-4 Business Days
New Zealand delivery 4-6 Business Days
FREE Delivery Orders Over 200 AUD
FREE delivery orders over 200 AUD
Guaranteed 100% Discreet
Plain Dull, no design, unmarked package
No company name or logo on the package
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Lelo Massage Candle
Available in three unique scents, Lelo Massage Candles melt into a luscious and moisturising oil.
Lelo Massage Candles' scented wax, made from all natural soy wax, Shea butter and apricot kernel oil, melts into an exquisite pool of luxurious massage oil. The silky formula of Lelo Massage Candles is specially designed to nourish and moisturise your skin with natural vitamin E, while the subtle fragrance excites your senses for the pleasures that lie ahead. With a burn-time of up to 36 hours and three seductive scents to choose from, there is sure to be one of Lelo Massage Candles to suit your every mood.
Black Pepper & Pomegranate
Lelo Massage Candles which are fresh, fruity and a little bit racy; turn up the heat with the green scent of pomegranate underscored by an aromatic base note of black pepper.
Snow Pear & Cedarwood
Lelo Massage Candles which are light and crisp as a breeze off the surf; set yourself adrift on the playful waves of cedarwood accented with an enticing top note of snow pear.
Vanilla & Crème de Cacao
Lelo Massage Candles which are rich, creamy, and silky smooth; indulge your sweet tooth with a delectable top note of vanilla that gives way to the intoxicating aroma of crème de cacao.
- The Lelo Massage Candles use shea butter to soften and nourish, and only natural ingredients with no additives
- The Lelo Massage Candles' oil is non-greasy, and quickly absorbs into skin
- The clean burning wick on the Lelo Massage Candles burns for up to 36 hours