Intimate Organics Citrus Burst Water Based Lube 120ml
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Hassle Free Return Policy
For your peace of mind, we offer a Hassle-Free Return Refund Policy.
If you are not 100% satisfied with your purchase, you can return your order for a refund within 10 days from the date of purchase.
Return items must be unused, in their original packaging unopened and in the same conditions you received them. Our return policy provides you with additional benefits to those under Australian Consumer Law. With our return policy, we believe you can experience the best possible online shopping with Joy Sex Toys Online.
When you send your order back to us, the original shipping document(s) must be included as a proof of your purchase. Please make sure your return item is in the state you received it and in the original box and/or packaging. For your security, we recommend you to return your item via an INSURED carrier. Joy Sex Toys Online is not responsible for any item damaged or lost in transit.
Once your return is received and inspected by us, your refund will be processed. Eligible returned items will receive a full refund of the purchase price paid, less shipping charges. Non-eligible returned items will not be refunded and you are responsible for all costs associated with shipping the items back to you.
Return & Warranty enquiries can be sent to:
- Live Chat: Monday to Friday 10:00 am - 7:30 pm (Australian Eastern Time Zone)
- Customer Care Email: firstname.lastname@example.org
- Company Mail Address: PO Box 3094, 323 Penshurst Street, Willoughby North NSW 2068.
365 Days Warranty
Joy Sex Toys Online warrants purchases (exclude Sex Enhancement Collection, Fetish and Bondage Toys, Naughty Adult Games) against defects in materials and workmanship for a period of 365 days from the date of purchase. Warranty is only valid if the item was used for the intended purpose. It does not cover cosmetic deterioration caused by fair wear and tear or damage caused by accident, misuse or abuse.
For your security, we recommend you to return your item via an INSURED carrier. Joy Sex Toys Online is not responsible for any item damaged or lost in transit. Shipping charges of the returning item will only be refunded if after our inspection of the item is found to be defective.
Return item which is found to be defective will be credited. If the return item is not covered by warranty, you are responsible for all costs associated with shipping it back to you.
For more information on your consumer rights please visit the link: "Australian Consumer Law- Your Shopping Rights".
If you need further assistant, please don’t hesitate to contact us.
FAST, FREE, DISCREET DELIVERY ORDERS OVER 200 AUD
Registered Express Post delivery only
Australia metropolitan delivery 2-3 Business Days
Australia regional delivery 3-4 Business Days
New Zealand delivery 4-6 Business Days
FREE Delivery Orders Over 200 AUD
FREE delivery orders over 200 AUD
Guaranteed 100% Discreet
Plain Dull, no design, unmarked package
No company name or logo on the package
For more information click HERE
For that great, refreshing and invigorating feel that you get with the best lubricants, try this personal lubricant from one of the most accomplished lifestyle manufacturers in the word. This is high quality lubricant, and guaranteed to invigorate your sex life. A completely sweet taste and a zingy feel to this 100% body safe personal lubricant makes for great fun for anyone who tries it.
- Tangy and fun citrus feel and taste to this personal lubricant
- 100% body safe and completely paraben free
- Not tested on animals, this personal lubricant is also vegan-friendly
- NSDA certified organic extracts
- Sizes: 120ml/4oz, single use : 4ml